Cancellation Policy | EyeCare Norfolk

Spectacles are a bespoke product.

With the technology of today, once a payment has been taken this is considered confirmation that you wish to proceed with the order.

The order systems in place will start to manufacture your chosen lens to correct form and presentation for the chosen frame or if you are using your current spectacle.

The lens will be in production within the hour of making your payment.

We can not alter or stop this so you are committed to the cost.

If you are wanting time to think about proceeding please state this at the time and the order can be delayed until the go ahead is confirmed.

Julien Nelson F.B.D.O

General Manager