To make an appointment call 01263 512 345

Norfolk's Essilor Signature Varilux Specialist Opticians

20 High Street Cromer Norfolk  NR27 9HG | mail@eyecarenorfolk.co.uk

COVID-19 UPDATE ON SERVICES FROM CROMER EYECARE

Ever Since the original lockdown happened at the end of March 2020, we have followed the Government and the College of Optometrists rules of Opening and Patient accessibility very closely.

Due to the limitations imposed and working conditions we have not sent any reminder letters to our existing customer base since this time.

The present situation we are in is we can examine anybody from any clinical category if we have the capacity to do so. We must first and foremost have clinic availability on a clinic day to facilitate an Emergency and or an Essential appointment.

We would like to express that no individual has not received their routine reminder for no other reason than the Covid- 19 pandemic. We have left you to call us in your need rather than ask you to come in, we have been totally respecting the individual choice as to present into the practice.

Moving forward with the ever-increasing rollout of the vaccination for the more vulnerable groups, we are here and open should you wish to be seen.

The Practice staff members are all self-testing twice weekly. We have also since we are classified as an NHS-CARE provider and deliver Face -2- Face Consultation have received the first vaccination.

1.The practice is still operating a timed entry by appointment only.

2. A locked-door policy to control the number of people in the building at any given time.

3.Remote Hand Sanitizer Dispenser at the door.

4.Screen guards around Reception.

5. All practitioners will be in Scrubs and Face Mask/Gloves and Aprons were required.

6. Consulting Room washed down between each appointment.

7. All frames handled are washed and sanitised before going back on the self.

8. If your call reaches the answerphone, it is being remotely accessed so you will get a call back.

We have followed the compliance rules and made the practice as safe an environment to visit in structure and personnel, do not sit at home with poor vision, we can hopefully help and assist.

 PLEASE CONTACT US BY PHONE 01263 512 345

YOU MAY BE DIVERTED TO AN ANSWER PHONE, BUT YOU WILL BE CALLED BACK.

 EMAIL mail@eyecarenorfolk.co.uk

 Please use the above contact information to order CONTACT LENSES or for SPECTACLES where broken and replacement is required or repair.

 NEW GUIDELINES FOR COVID-19 ALLOW FOR TELEVIDEO ASSESSMENTS OF EMERGENCY PRESENTATIONS AS SOME CONDITIONS CAN BE TREATED VIA THIS METHOD TO REDUCE FACE2FACE APPOINTMENTS  PLEASE MAKE SURE YOU HAVE ACCESS TO A COMPUTER /MOBILE TELEPHONE WERE A LINK CAN BE SENT FOR CONSULTATION.

 Thank You  Julien Nelson General Manager

 

Opening hours

Monday - Friday 9.00 am – 5.00 pm

Closed for lunch 1pm -2pm

Saturday 8.00 am – 1.00 pm by appointment

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